Delivery Information

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Delivery Information

Last Updated: April 23, 2024

Shipping Policy

At acdcPowerSolutions, we are committed to delivering your power solutions quickly and efficiently. We offer a variety of shipping options to ensure that your order arrives at your doorstep in perfect condition.

Shipping Methods

• Standard Shipping: Orders are typically delivered within 5-7 business days.
• Express Shipping: For an additional fee, we offer express shipping which guarantees delivery within 2-3 business days.
• Overnight Shipping: Available for urgent orders, with delivery the next business day.

Shipping Costs

Shipping costs are calculated based on the weight and dimensions of your order, as well as your delivery location. You will be able to view the estimated shipping cost during the checkout process before finalizing your order.

Delivery Times

Please note that delivery times are estimates and can be affected by factors such as weather, customs clearance, and local delivery conditions. We strive to provide the most accurate delivery times possible.

International Shipping

We ship to most countries worldwide. International shipping rates and delivery times will be provided during the checkout process. Customs duties and taxes may apply and are the responsibility of the customer.

Tracking Your Order

You will receive a tracking number once your order has been shipped. You can use this number to track your package on the carrier's website or through our customer service.

Delivery Confirmation

For your security, a signature may be required for delivery of high-value items. Please ensure someone is available to sign for your package or provide instructions for a safe place to leave the delivery.

Return Policy

If for any reason you are not satisfied with your purchase, we offer a 30-day return policy. Please contact our customer service for return instructions and to obtain a Return Merchandise Authorization (RMA) number.

Frequently Asked Questions

How can I change my shipping address?

If your order has not been shipped, you can contact our customer service to update your shipping address. Once an order has been dispatched, changes to the shipping address cannot be made.

What if I'm not home when my order is delivered?

Most carriers will attempt to deliver your package multiple times. If they are unable to deliver, they will leave a notice with instructions on how to pick up your package or arrange for redelivery.

Can I ship to a P.O. Box?

Yes, we can ship to P.O. Boxes within the domestic shipping area. However, please note that some items may have size or weight restrictions for P.O. Box delivery.

For any additional questions or concerns regarding delivery, please contact our customer service.

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